Privacy Policy

⭐ Privacy Policy

Seriva Ride Services**

Last Updated: [12,2025]

Seriva Ride Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our transportation services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you provide directly, such as:

Name
Phone number
Email address
Pickup and drop-off locations
Appointment details
Payment information (processed securely through third-party services)

Usage Information

Information automatically collected when you visit our website, including:

IP address
Browser type
Pages viewed
Time spent on the site

This information helps improve our website and services.

2. How We Use Your Information

We use the information we collect to:

Schedule and provide transportation services
Communicate with you about bookings or updates
Respond to questions or customer support needs
Improve our website and service quality
Send confirmations, reminders, and follow-up messages
Maintain business records and safety compliance

We do not sell your information to anyone.

3. How We Protect Your Information

We take reasonable steps to protect your information, including:

Secure communication methods
Restricted access to personal data
Use of trusted third-party payment processors

While we take security seriously, no method of online transmission is 100% secure.

4. Sharing Your Information

We may share your information only when necessary, including:

With trusted service providers (such as payment processors or website tools)
When required by law or legal request
To protect the safety and rights of our riders, staff, and company

We do not share or sell information to outside marketers.

5. Cookies & Website Tracking

Our website may use cookies or tracking tools to improve your browsing experience.

You can disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may link to other websites (such as booking tools or payment portals). Once you leave our site, we are not responsible for the privacy practices of those websites.

7. Children’s Privacy

Our services and website are not directed toward children under 13.

We do not knowingly collect personal information from anyone under 13.

8. Your Choices

You may:

Update your contact information
Request details about the personal data we store
Ask us to delete your information (when legally allowed)

To do so, contact us at:

📧 Info@serivarides.com

📞 832-812-3332

9. Changes to This Policy

We may update this Privacy Policy occasionally.

The “Last Updated” date at the top reflects the most recent version.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Seriva Ride Services